RETURNS AND EXCHANGES
At Made For Freemasons, we take pride in offering high-quality Masonic apparel and accessories. If, for any reason, you are not completely satisfied with your purchase, we offer a 30-day return and exchange policy. Please note that returns and exchanges can only be processed for items that are in new, unworn condition with all original tags attached.
Items that have been worn, stained, washed, smell of fragrances, or have been otherwise used are not eligible for return or exchange. Our apparel is made of various materials, and we recommend following the care instructions on each product's label to ensure the best possible care and longevity. Please be aware that free exchanges are not available for damage caused by improper care or washing.
In the event that you have purchased a limited-time-only design and wish to process an exchange, we cannot guarantee the availability of other sizes for that specific item. However, we will gladly exchange your item for another of equal or lesser value, subject to availability.
We offer one free exchange per item for sizing issues. Exchanges for manufacturing defects or fulfillment errors are also covered at no additional cost to you.
To initiate a return or exchange, please email our customer service team at support@madeforfreemasons.com or call us at 1-828-220-9710. Our dedicated support team will guide you through the process and provide you with a return authorization number.
When shipping your return, please include your original packing slip or a note indicating your return authorization number. If you are unable to use any of the above methods to set up your return or exchange, please include instructions in your package as to how you would like us to handle your specific situation. Please note that shipping costs associated with returns must be paid by the buyer.
We value your business and strive to ensure your complete satisfaction with every purchase from Made For Freemasons. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.
Items that have been worn, stained, washed, smell of fragrances, or have been otherwise used are not eligible for return or exchange. Our apparel is made of various materials, and we recommend following the care instructions on each product's label to ensure the best possible care and longevity. Please be aware that free exchanges are not available for damage caused by improper care or washing.
In the event that you have purchased a limited-time-only design and wish to process an exchange, we cannot guarantee the availability of other sizes for that specific item. However, we will gladly exchange your item for another of equal or lesser value, subject to availability.
We offer one free exchange per item for sizing issues. Exchanges for manufacturing defects or fulfillment errors are also covered at no additional cost to you.
To initiate a return or exchange, please email our customer service team at support@madeforfreemasons.com or call us at 1-828-220-9710. Our dedicated support team will guide you through the process and provide you with a return authorization number.
When shipping your return, please include your original packing slip or a note indicating your return authorization number. If you are unable to use any of the above methods to set up your return or exchange, please include instructions in your package as to how you would like us to handle your specific situation. Please note that shipping costs associated with returns must be paid by the buyer.
We value your business and strive to ensure your complete satisfaction with every purchase from Made For Freemasons. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.