FAQs
Where do you ship?
We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.
How long will it take to receive my order?
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How do I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at support@madeforfreemasons.com.
Can i order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter
in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
Do you offer bulk or group orders for Lodges?
Yes! We’re proud to support Lodges and groups with custom bulk orders. Whether you're looking to outfit your entire Lodge or order gifts for Brothers, we offer quantity discounts and full customization (names, Lodge number, affiliation, etc.).
To get started, please contact us directly at brethren@madeforfreemasons.com or use the form on our Custom Bulk Order page. We’ll be happy to help you design the perfect order for your group.
How do I get a refund for my order?
If you're not satisfied with your purchase, we're here to help. While most of our items are custom-made and not eligible for refund or exchange unless there's a defect or error, we’re committed to making things right.
👉 For full details, please see our Returns & Exchanges Policy.